At Fants Inc, we want to make sure your order reaches you safely and on time. We currently offer shipping within the United States only.
We do not offer international shipping at this time.
Processing Time
Orders are typically processed within 2–3 business days after your order is successfully placed.
Processing includes receiving your order, preparing the items, quality checking, packaging, and handing the package over to the shipping carrier.
Orders are not normally processed on weekends or U.S. holidays. During periods of high order volume, processing may take slightly longer.
Shipping & Transit Time
After your order has been processed, it will be shipped to the address provided at checkout.
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Processing Time: 2–3 business days
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Transit Time: 3–5 business days
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Total Estimated Delivery Time: 5–8 business days
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside our control.
Shipping Locations
We currently ship to addresses within the United States only.
At this time, we do not ship to international destinations.
Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available. You can use the tracking number to follow your package's progress with the shipping carrier.
Please allow some time for tracking information to become active after your order has been shipped.
Shipping Address
Please make sure your shipping address is complete and accurate when placing your order. Fants Inc is not responsible for delays or delivery issues caused by an incorrect or incomplete shipping address provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible at Support@FantsInc.shop.
While we will do our best to help, we cannot guarantee that an address can be changed after an order has entered processing or been shipped.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you.
Before contacting us, please check your tracking information for the latest delivery status.
Once an order has been handed to the shipping carrier, delays caused by the carrier, severe weather, holidays, or other circumstances beyond our control may occasionally occur.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible. We recommend keeping the original packaging and taking clear photos of the damaged package and item, as these may be helpful when reviewing your request.
Contact Us
Name: Fants Inc
Phone number: +13322549345
Email: Support@FantsInc.shop
Physical address: Fants Inc, 355 Gunter Ave, Guntersville AL 35976, United States
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Support@FantsInc.shop . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Support@FantsInc.shop.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Support@FantsInc.shop.
Our website is totally designed for fast and secure ordering. Each customer benefits from our Buyer Protection and each order comes with its own Tracking Number.
Our checkout it's using secure socket layer technology (SSL Enabled) and it's trusted by all major web browsers. When checking out, all of your payment information is kept safe and secure.
First time on our website? We would love to have you part of our family. Here's how our customer benefits from us:
Hand-picked Good Quality Items
Lowest Price While Keeping The Quality
100% Secure Checkout (SSL Enabled)
Stress-Free Returns & Exchanges
We offer full-time support. Please contact us at support@fantsinc.shop if you need assistance.
