FAQs
1. What does Fants Inc sell?
Fants Inc offers a selection of beautiful and unique home décor and decorative accessories, including crystal wind chimes, suncatchers, Tree of Life designs, glass décor, and other decorative pieces for your home, garden, patio, porch, and living spaces.
2. Where does Fants Inc ship?
We currently ship within the United States only. We do not offer international shipping at this time.
3. How long will my order take to arrive?
Our estimated total delivery time is 5–8 business days:
- Processing: 2–3 business days
- Transit: 3–5 business days
Delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays, or other circumstances outside our control.
4. When will my order be processed?
Orders are generally processed within 2–3 business days after the order is successfully placed. Orders are typically not processed on weekends or U.S. holidays.
5. Will I receive tracking information?
Yes. Once your order has been shipped, you may receive a shipping confirmation email with tracking information when available. Tracking information may take some time to become active after shipment.
6. What payment methods do you accept?
We currently accept:
- American Express
- Diners Club
- Discover
- JCB
- Maestro
- Mastercard
- PayPal
- Visa
- Visa Electron
Available payment methods may vary at checkout.
7. Is my payment information secure?
Yes. Payments are processed through secure payment systems. We take reasonable measures to help protect your payment information during the checkout process.
8. Can I change my shipping address after placing an order?
Please contact us as soon as possible if you entered an incorrect shipping address. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has entered processing or has already been shipped.
9. What should I do if my order arrives damaged?
If your package or product arrives damaged, please contact us as soon as possible. We recommend taking clear photos of the damaged item and packaging and keeping the original packaging until your request has been reviewed.
10. What should I do if my order hasn't arrived?
First, check your tracking information for the latest delivery status. If your order has not arrived within the estimated 5–8 business day delivery period, please contact our customer support team and we will assist you.
11. Can I cancel my order?
If you need to cancel an order, contact us as soon as possible at Support@FantsInc.shop. We will try to accommodate cancellation requests before the order enters processing or shipment. Once an order has been shipped, cancellation may no longer be possible.
12. How do I contact Fants Inc?
You can contact us using the information below:
Name: Fants Inc
Phone number: +13322549345
Email: Support@FantsInc.shop
Physical address: Fants Inc, 355 Gunter Ave, Guntersville AL 35976, United States